[old] Passenger Help

Bus stop and tram stop data can come from both TransXChange and public NaPTAN data.

When new stops are created or moved, it can take a few days for the public NaPTAN dataset to be updated. By default, Passenger will use location and name data from TransXChange and only fall back to public NaPTAN data if the TXC does not include the stop location or name. Passenger uses the CommonName for the name of stops.

We recommend your TXC export includes stop names and locations so that you can create or move stops and see the updates in Passenger immediately, without relying on the public NaPTAN data.

Here is an example of how this data can be represented:

<StopPoints>
    <AnnotatedStopPointRef>
      <StopPointRef>123456789</StopPointRef>
      <CommonName>High Street<CommonName>
      <Location id="L1">
        <Longitude>-0.1181543</Longitude>
        <Latitude>51.5035346</Latitude>
      </Location>
    </AnnotatedStopPointRef>
  </StopPoints>