To support scenarios where it is beneficial to limit the sales of fixed-date tickets, operators can set a limit on the number available. For example, if there are capacity limitations on a particular service, such as a school route, an operator can set the number of tickets available to the number of seats available.
When creating tickets within Passenger Cloud, you can select the check box stating "Limit the number of tickets available for sale", and select the appropriate number via the dropdown menu beneath.
When the set number of tickets has been sold, the ticket will be automatically removed from sale to prevent further purchases. Tickets that are refunded will be returned to the "ticket pool" and shown once again as available for purchase. Please note that this feature is not available for Travel Portal tickets.
You can change the total number of tickets for sale by editing the ticket and amending the number of available tickets. However, you cannot reduce it to a value below the number of tickets already sold.
If the ticket has reached the total number of tickets available for sale and has been automatically removed from sale, you can edit the ticket, increase the number of available tickets and then move the ticket back to available for sale.
Once set up, you will be able to monitor the number of tickets available on the Ticket Details screen, as shown in the image below.
If you have any further questions about how to set up and monitor limitations on the number of sales available for Fixed Date Tickets, please contact your Customer Success Manager.